Frequently Asked Questions

Ordering & Payment

We accept direct bank transfer and cash on delivery. Payment details are provided at checkout.

No minimum order required. However, orders over $200 qualify for free shipping.

Contact us as soon as possible to modify or cancel. Once an order has shipped, changes are no longer possible.

Shipping

We currently ship within the United States only.

Flat rate of $8.99 via USPS Priority Mail, delivering in 2–3 business days. Orders over $200 ship free.

Orders are processed within 1 business day. USPS Priority Mail typically delivers in 2–3 business days after shipment.

Yes. A tracking number is emailed to you as soon as your order ships.

Products & Quality

All peptides are 99%+ purity, verified through independent third-party laboratory testing.

Every batch undergoes testing by an independent laboratory for purity and identity confirmation.

All peptides are manufactured in the United States.

We offer lyophilized powder vials (for reconstitution), capsules, tablets, and oral liquid solutions. Each product listing specifies available forms and sizes.

Bacteriostatic water is a sterile solution containing 0.9% benzyl alcohol, used to reconstitute lyophilized peptide powders. We carry 10mL and 30mL vials.

Store unreconstituted peptides in a cool, dry place away from direct sunlight. Refrigeration is recommended for long-term storage. Once reconstituted, refrigerate and use within 30 days.

Returns & Refunds

We offer a 30-day return window. Items must be unused, unopened, and in original packaging. Contact us to initiate a return.

Contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or full refund.

Refunds are processed within 5–7 business days after we receive and inspect the returned item.

Account & Affiliates

An account is created automatically at checkout. It lets you track orders, view history, and access the affiliate program.

Earn 15% commission on direct referrals and 3% on sub-affiliate referrals. You also earn 5% loyalty credit on your own purchases. Visit your Affiliate Dashboard to get started.